Case Study: EY achieves standardized global HR, faster talent deployment, and increased productivity with SAP SuccessFactors

How Does an Organization that Changes and Transforms Businesses Change and Transform Itself

EY, a global professional‑services firm with 250,000 employees operating in 150+ countries, faced fragmented HR systems, uneven onboarding and development, and the need to quickly locate and deploy the right talent for client engagements. To humanize and standardize HR across its culturally diverse locations, EY turned to SAP SuccessFactors, deploying solutions such as Employee Central, Performance & Goals, Onboarding, Learning, Recruiting and related modules.

SAP SuccessFactors delivered an integrated, mobile, self‑service HR platform with continuous performance management and global talent visibility, enabling standardized processes and faster team assembly. The implementation produced measurable benefits for EY — a 50% improvement in user experience, increased productivity across HR functions, standardized global workflows, and better ability to match talent to client work, driving greater efficiency and revenue generation.

EY

Antony Shields

Global HR Systems Lead