Case Study: Jemena achieves network compliance and business agility with SAP SuccessFactors

How Does a Utility Distributor Achieve Business Agility by Extending Core Capabilities

Jemena, a Melbourne-based electricity and gas distributor with a long history and significant infrastructure, needed greater business agility and a way to manage field-worker compliance — including third‑party contractors — as part of its Digital Workplace transformation. To provide a solid HR foundation and extend core capabilities, Jemena deployed SAP SuccessFactors to support network worker inductions, authorisations, compliance and certifications.

Using SAP Cloud Platform to extend SAP SuccessFactors, Jemena implemented a Network Compliance Solution that integrates natively with SuccessFactors and preserves a consistent user experience. The SAP SuccessFactors-based solution enabled proactive management of employees and contractors, increased visibility of network compliance at both company and individual levels, and simplified demonstration of compliance for safety and regulatory requirements.

Jemena

Nicole Butler

HR Information System Business Lead