Case Study: Gulftainer achieves improved employee engagement and productivity with SAP SuccessFactors Performance & Goals

How Does a Ports and Logistics Company Safeguard Employees’ Health and Happiness to Keep Operations on Track

Gulftainer, a global ports and logistics company handling millions of containers, faced the challenge of keeping its workforce motivated, engaged, and productive amid demanding operations and no formal performance‑management process. To address this, Gulftainer selected the SAP SuccessFactors Performance & Goals solution as the foundation for its EmPOWER HR strategy to drive regular manager–employee dialogue and development tracking.

Using SAP SuccessFactors, Gulftainer digitalized and automated performance workflows, introduced regular one‑to‑one reviews and goal tracking, and made performance management simple and user friendly. The result: 100% participation in performance reviews, 100% digitalized workflows, employee understanding of performance management rose to 90% (from 40%), stronger engagement and productivity, and recognition including the UAE Daman Corporate Health Award 2017.

Gulftainer

Peter Richards

Group CEO