Case Study: Atos achieves smooth early adoption and reliable bonus management for 30,000 with SAP SuccessFactors

How Does a Digital Transformation Leader Protect Against the Pitfalls of Being an Early Adopter of HR Software

Atos, a global digital‑transformation leader with 120,000 employees, needed to balance early adoption of new HR software with uninterrupted HR operations across goals, performance, bonus management, recruiting, and learning—most notably managing annual bonuses for 30,000 employees and conducting twice‑annual performance reviews for around 100,000 people. To address this scale and risk, Atos selected SAP SuccessFactors solutions complemented by SAP Preferred Success services.

SAP SuccessFactors, supported by SAP Preferred Success, provided tailored webinars, proactive success planning and escalation, variable‑pay configuration for the 30,000‑employee bonus campaign, and tools to reduce incidents and improve user satisfaction, while helping define objectives and run biannual reviews for roughly 100,000 employees. The outcome was smoother early adoption, accelerated value realization and maximized ROI from cloud HR products, with measurable results including managed bonuses for 30,000 staff, regular reviews for 100,000 employees, and fewer support incidents.

Atos

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