Case Study: Greater Bank achieves 98% training compliance and HR-driven transformation with SAP SuccessFactors

How Does a Bank Achieve Growth Through HR Software

Greater Bank Ltd., a regional bank with 750 employees managing 250,000 customers and US$4.2 billion in assets, needed to drive cultural and technological change through HR to become a truly customer-empowered bank. To equip HR to lead that transformation, Greater Bank sought a modern learning and talent platform and engaged Pinpoint HRM to help evaluate and implement SAP SuccessFactors, including SAP SuccessFactors Learning.

With Pinpoint HRM’s assistance, Greater Bank implemented SAP SuccessFactors solutions to strengthen compliance training and modernize performance management. As a result, training compliance rose from under 65% with the previous system to 90% within three months and reached 98% within six months; the bank also gained integrated data for strategic decisions, easier-to-use employee tools, and support for its customer-empowerment vision through SAP SuccessFactors.

Greater Bank

Craig Gander

Senior Manager, Organizational Capability