Case Study: Lenovo PC HK Ltd. achieves optimized total workforce management, reduced learning costs, and higher ROI with SAP SuccessFactors

How Do You Build Total Workforce Management into Your Intelligent Enterprise

Lenovo PC HK Ltd., the Hong Kong subsidiary of Lenovo Group, needed to evolve into an intelligent enterprise by optimizing its total workforce management and rolling out a comprehensive learning plan to bring HR staff up to speed on new functionality. To address this, Lenovo adopted SAP SuccessFactors solutions together with SAP Enterprise Support services to modernize HR processes across its global operations.

SAP SuccessFactors provided SAP Enterprise Support and a value‑map approach—deploying expert teams, regular coaching and release sessions, structured learning materials, and security and performance‑management guidance—to drive adoption of new features and clarify daily HR processes. The engagement improved learning, removed security concerns, lowered workforce‑management learning costs, and increased return on investment, giving Lenovo PC HK Ltd. a clear roadmap toward an intelligent enterprise.

Lenovo PC HK Ltd.

Echo Zhao

Human Resources Manager