SAP SuccessFactors
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A SAP SuccessFactors Case Study
Olympus Corporation of the Americas, a life sciences company focused on medical optoelectronic products, needed to ensure employees were fairly rewarded and to strengthen talent attraction and retention through better total compensation planning. To continually enhance compensation management after implementing a modern HCM, Olympus engaged SAP SuccessFactors—leveraging SAP Preferred Success and SAP SuccessFactors solutions—for ongoing functional expert support.
SAP SuccessFactors delivered SAP Preferred Success for HXM solutions with functional specialists, proactive success checks, and customer success partner escalation support, including participation in a beta integrating SAP SuccessFactors Compensation with Performance & Goals. With SAP SuccessFactors’ help Olympus enhanced its total compensation planning, liberated planners from administrative tasks, improved critical issue response and resolution efficiency by 65%, and reduced duplicate data maintenance by 25%, strengthening data integrity.
Adrian Marsh
Vice President, Information Technology and Business Optimization