Case Study: Horng En Group achieves accelerated cloud adoption and enterprise-wide efficiencies with SAP SuccessFactors

How Can the Use of Expert Resources Deliver Optimal Outcomes for Cloud Adoption

Horng En Group, a Taiwan-based plastics remanufacturer formed from the merger of four companies, faced duplicated reporting, multiple discrete systems and limited internal IT capacity as it sought to digitalize its software landscape and adopt cloud technologies. To address these challenges, Horng En Group engaged SAP SuccessFactors and implemented SAP S/4HANA Cloud supported by an SAP Preferred Success plan to access expert resources and structured cloud guidance.

SAP SuccessFactors delivered proactive, SAP Activate–based implementation support, 24x7 prioritized help, a dedicated customer success manager, a learning platform, and value-added services to speed the SAP S/4HANA Cloud go‑live and boost post‑launch adoption. The expert support accelerated time to value and produced business‑wide efficiencies—enabling Horng En Group to better manage and measure enterprise performance, resolve issues more quickly, and sustain ongoing feature adoption.

Horng En Group

Sherry Hung

Project Director