Case Study: E&S Global Co. Ltd achieves faster time to value and higher user adoption with SAP SuccessFactors

How Can the Right Support Help Ease a Digital HR Transformation

E&S Global Co. Ltd., the IT arm of SEBANG Co. Ltd. supporting 20 group companies and about 2,000 employees, needed a single, flexible cloud HR and talent-management platform to align, engage, and develop its workforce. The company selected SAP SuccessFactors (Performance & Goals) and engaged SAP Enterprise Support services to guide deployment and post-implementation operations.

SAP SuccessFactors, together with SAP Enterprise Support, delivered cloud-based Performance & Goals plus targeted training and close collaboration for configuration and troubleshooting. The engagement cut incident resolution time from one week to one day, provided zero-cost targeted training, accelerated time to value, improved performance management, and drove higher user adoption and satisfaction across SEBANG’s companies.

E&S Global Co. Ltd

Sung Kwi Jung

Manager