Case Study: San Miguel achieves unified HR and standardized processes with SAP SuccessFactors Employee Central

How Can the Right Solution Experts Help Ease the Transition to Cloud-Based Talent Management

San Miguel S.A., a global agribusiness supplying fruit and related products across five continents, faced the challenge of unifying employee data and standardizing HR management across its international operations. To address this, the company selected the SAP SuccessFactors Employee Central solution but required expert help with system configuration, process standardization, and reimagining HR processes to align with best practices.

SAP Enterprise Support and the SAP Enterprise Support Advisory Council implemented continuous quality checks, improved configuration, integration, security, and data management, and helped centralize organizational structures and employee information. As a result, SAP SuccessFactors enabled a smooth production launch, unified HR operations across four countries, increased HR efficiency, and simplified future integrations through Integration Center functionality.

San Miguel

Federico Viola

Global Chief Information Officer