Case Study: Transat achieves automated learning and people-centric performance management with SAP SuccessFactors

How Can the Right Learning and Performance Management Solutions Support a Unique Work Culture

Transat, a Canadian travel and leisure company, faced manual, spreadsheet-based learning and performance processes for about 1,500 employees and needed a scalable, intuitive system that reflected its caring, people‑centric culture. To modernize onboarding, training, and performance reviews while preserving its values, Transat engaged SAP SuccessFactors, using SAP SuccessFactors Learning and SAP SuccessFactors Performance & Goals with support from SAP Preferred Success.

SAP SuccessFactors implemented cloud-based Learning and Performance & Goals solutions to automate onboarding, deliver mobile training (including COVID‑19 and cybersecurity modules), and cascade goals for continuous manager–employee conversations. The deployment delivered measurable impact: a 100% automated performance management process, faster rollout of training, greater flexibility and mobile access, improved employee engagement, and readiness for the next phase of Transat’s HR transformation.

Transat

Alain Desbiens

HRIS Analyst Expert