Case Study: itelligence achieves 30% reduction in HR administration and improved global collaboration with SAP SuccessFactors

How Can Reduced HR Complexity Increase Communication and Collaboration

itelligence, a global SAP partner with 10,000 employees across 28 countries, sought to replace time-consuming, paper-based HR processes and strengthen communication, collaboration, and social cohesion across its workforce. To modernize HR and bring people closer together, itelligence implemented SAP SuccessFactors solutions, including Employee Central, Recruiting, Onboarding, and Performance & Goals.

SAP SuccessFactors deployed a cloud-based HR platform with digital workflows, a central employee data repository and organizational chart, goal cascading, and streamlined recruiting and onboarding. The solution reduced HR administration by 30%, freed managers to focus on personal connections and team development, improved cross-border hiring flexibility, and helped itelligence better align employees to customer service goals.

itelligence

Dieter Schoon

Executive Vice President Global People