Case Study: Hypera Pharma achieves up to 60% fewer HR incidents and improved reporting with SAP SuccessFactors

How Can Personalized Engagement Maximize the Value of HR Systems and Help Employees Thrive

Hypera Pharma, a leading Brazilian pharmaceutical company with 7,700 employees, needed to modernize and optimize its HR systems to hire top talent and support continuous innovation. To ensure industry best practices, maximize new features, and improve reporting, Hypera turned to SAP SuccessFactors and SAP Preferred Success services for expert guidance and system health checks.

SAP SuccessFactors implemented continuous quality checks, a customer success manager for adoption planning, integration analyses, and success checks for Employee Central and Learning, while a one-hour analytics expert session resolved a two-year reporting issue. The engagement uncovered 14 inactive features and increased module consumption, enabled HR staff to generate their own reports, and reduced reactive incidents by up to 60%, delivering measurable improvements across Hypera’s HR landscape.

Hypera Pharma

Carlos Norões

HR System Coordinator