Case Study: Watco Companies LLC achieves streamlined HR and payroll, eliminating manual data rekeying with SAP SuccessFactors

How Can People Get So Excited About an Org Chart

Watco Companies LLC, a North American travel and transportation provider with about 3,500 employees, was struggling with growth-driven, paper-based HR processes that required repeated data rekeying and heavy HR involvement. To modernize its human capital management, Watco chose SAP SuccessFactors solutions for a cloud-based, mobile-ready platform and more user-friendly org-chart and self-service capabilities.

SAP SuccessFactors implemented a cloud HCM solution that centralized data entry, enabled mobile self-service, and provided instant access to personnel information. The change eliminated roughly 90% of time spent rekeying HR data, reduced payroll headcount from four to two, was completed in 10 months, increased self-service use, and improved payroll reliability and reach to remote employees.

Watco Companies LLC

Amy Miori

Director of People Services