Case Study: Ernst & Young achieves global HR transformation and improved employee engagement with SAP SuccessFactors

How Can HR Transformation Elevate People Experiences andDrive the Workforce of the Future

Ernst & Young, a global professional services firm with about 284,000 people across 150 countries, faced rapid growth and changing workforce expectations that required an HR transformation to elevate people experiences and better attract, retain and develop talent. To address this, Ernst & Young partnered with SAP SuccessFactors, adopting its HR and learning solutions to modernize HR operations and employee experiences.

SAP SuccessFactors delivered a scalable, mobile-enabled global platform (available in 14 languages) that consolidated learning assets, standardized onboarding, and promoted continuous development. As a result, Ernst & Young met required speed and scale, saw a 7% increase in performance-related feedback exchanges, initiated 50,000 “EY badges” in the first two years, and strengthened employee engagement and a learning culture that supports better client outcomes.

Ernst & Young

Natalie Nunn

Director, Asia-Pacific Talent Development