Case Study: Kaspersky achieves rapid, data-driven employee engagement with SAP SuccessFactors

How Can Asking the Right Questions and Using the Right Tool Enhance Employee Engagement

Kaspersky, a global cybersecurity company protecting 400 million users and 270,000 enterprises, wanted to increase ROI from HR by building a better employee experience to boost well‑being and productivity. Facing the limits of a once‑a‑year engagement survey in a hybrid work environment, Kaspersky turned to SAP SuccessFactors, using SAP Qualtrics Employee Engagement to collect more frequent, actionable insights.

SAP SuccessFactors, implementing SAP Qualtrics Employee Engagement with support from SAP Advisory Services and integration into SAP SuccessFactors solutions, delivered targeted dynamic surveys and easy‑to‑use visual dashboards in four weeks (vs. an expected 12). The rollout enabled managers with personalized, hierarchy‑mapped dashboards, surfaced participation rates, employee NPS trends and key drivers of engagement, upskilled Kaspersky’s project team, and gave leaders the data to make decisions that increased workforce engagement and productivity.

Kaspersky

Marina Alekseeva

CHRO