Case Study: Terumo Europe achieves rapid cloud adoption and two‑tier ERP rollout with SAP SuccessFactors

How Can an Expert Support Plan Drive Cloud Adoption to Deliver Rapid Business Outcomes

Terumo Europe, a medical-device manufacturer serving EMEA, needed to adopt cloud innovations at its subsidiaries while preserving legacy business software at its global head office. To accelerate rollout and integrate new cloud capabilities with existing systems, Terumo Europe engaged SAP SuccessFactors and partner Deloitte, using the SAP Preferred Success for SAP S/4HANA Cloud, essentials edition service to get expert support and governance during the transition.

Using the SAP Preferred Success plan and Deloitte’s two‑tier ERP approach, the team implemented SAP S/4HANA Cloud for subsidiaries with integration success and launch checks, onboarding support, and phased quality reviews. The SAP SuccessFactors‑backed deployment went live in 34 weeks (with seven localizations active after an additional 14 weeks), enabled intercompany scenarios across a single cloud platform, increased feature adoption and compliance, and improved risk mitigation through ongoing guidance and governance.

Terumo Europe

Sigurd Segers

Director Applications, Enterprise Architecture & Analytics