Case Study: FlexTouch achieves reduced IT complexity and faster decision-making with SAP SuccessFactors

How Can a Tailored Success Plan Ease the Move to ERP in the Cloud to Aid Transparency and Speed

FlexTouch (Zhejiang xinrou Technology Co. Ltd.), a high‑tech maker of metal mesh touch sensors, faced a complex IT landscape that hindered data access and slowed decision‑making as it prepared to move ERP to the cloud. To simplify infrastructure and better integrate IT with business operations, FlexTouch engaged SAP SuccessFactors and adopted SAP S/4HANA Cloud together with the SAP Preferred Success plan to create a robust, tailored migration and optimization plan.

SAP SuccessFactors helped implement SAP S/4HANA Cloud with a personalized SAP Preferred Success program, streamlining processes, embedding analytics and KPIs, and enabling real‑time information flow. The result: a 50% reduction in IT maintenance costs through automatic cloud updates, a 30% increase in production efficiency and capacity, faster decision‑making, reduced inventory count time, improved inventory turnover, and greater data transparency across the enterprise.

FlexTouch

Jacky Peng

Director of Information Technology