Case Study: Baloise Group achieves a trust-based, performance-driven culture and fills 90% of key roles internally with SAP SuccessFactors

Forming a Unique Employee Culture with SAP SuccessFactors Solutions

Baloise Group, a Swiss insurance firm, faced inconsistent HR processes across markets and needed to build an employee-focused corporate strategy that would boost internal mobility, introduce performance-based pay, and foster a culture of dialogue and development. After evaluating the market, Baloise selected SAP SuccessFactors and its talent-management portfolio (including Performance & Goals, Compensation, and Succession & Development) to provide the technical foundation for standardized, company-wide HR processes.

SAP SuccessFactors implemented an end-to-end integrated talent-management solution with a central HR database, standardized performance reviews, automated compensation/bonus processes, and company-wide succession planning and talent pools. The result was rapid, measurable impact: 90% of key-role vacancies filled internally, 80% less time spent correcting compensation errors, transparent bonus distribution, coverage of ~5,000 employees and annual reviews based on clear metrics—delivering higher engagement, fairer rewards, and faster identification of high potentials.

Baloise Group

Jonas Jatsch

Senior Specialist Group HR Applications and Processes