Case Study: Dexcom achieves faster hiring and improved talent matching with SAP SuccessFactors

Filling Critical Employee Roles Fast with Artificial Intelligence

Dexcom, a pioneer in continuous glucose monitoring, faced rapid growth and needed to hire large numbers of skilled employees while boosting internal mobility and more inclusive hiring. To modernize recruiting and the candidate experience, Dexcom extended its SAP SuccessFactors solutions with the Eightfold Talent Intelligence Platform (Eightfold.ai) to explore AI-driven job matching and resume-driven applications.

By combining SAP SuccessFactors with Eightfold Talent Intelligence Platform, Dexcom launched an intelligent hiring site that auto-extracts resume data, matches candidates to suitable roles, surfaces demographic insights for inclusive decisions, and enables internal mobility. The results were measurable: 40% of site visitors converted to unique applicants and 42% submitted resumes within six months, while manual tasks were reduced and more applicants were matched to appropriate jobs—showing SAP SuccessFactors’ impact on accelerating hiring and improving talent outcomes.

Dexcom

Matt Hill

Director of Talent Acquisition