Case Study: FARFETCH achieves payroll localization efficiencies and boosts HR productivity with SAP SuccessFactors Employee Central Payroll

FARFETCH Modernizing Payroll to Create Localization Efficiencies and Increase HR Productivity

FARFETCH, the global luxury fashion platform, needed to modernize payroll and HR operations—particularly to meet Portuguese regulatory requirements—and replace a legacy system with a scalable, localized solution that would improve reporting, boost productivity, and free staff from routine payroll tasks. They selected SAP SuccessFactors and deployed SAP SuccessFactors Employee Central Payroll to address localization, compliance and reporting challenges.

SAP SuccessFactors delivered an on-time, on-budget implementation (with AMT Consulting and SAP’s Portugal localization team) that now pays 100% of FARFETCH’s Portuguese employees, automates payroll tasks, eliminates 100% of known payroll errors, and generates an estimated €50,000 in annual savings—improving legal compliance and overall HR productivity.

Farfetch

Paulo Coutinho

Head of People Operations Delivery