Case Study: The Co-operators achieves real-time commission visibility and $315K cost avoidance with SAP SuccessFactors Incentive Management

Enhancing Engagement and Boosting Productivity with SAP SuccessFactors Incentive Management

Co-operators, a Canadian insurance group, faced manual, error-prone commission calculations, slow multi-level approval workflows, and challenges proving the accuracy and fairness of payouts. To fix this, they deployed SAP SuccessFactors Incentive Management (SAP SuccessFactors), a scalable, cloud-based incentive and compensation platform.

SAP SuccessFactors gave advisors daily visibility into commissions, automated validations and approvals, and provided leaders with real-time KPI reporting, streamlining operations and control. The implementation delivered $315K in cost avoidance in the first year, improved payment accuracy and efficiency, and supported 100% employee retention and engagement.

Co-operators

Horia Puscas

Sr. Mgr. Platform Enablement