Case Study: Subex achieves 90% faster hiring and unified HR operations with SAP SuccessFactors

Empowering Business Transformation with SAP® SuccessFactors® Solutions

Subex, a global telecommunications business-assurance firm, needed to modernize HR to optimize processes, identify high performers, and provide a collaborative, cloud-based platform for recruitment and workforce management. To meet these challenges, Subex partnered with SAP SuccessFactors, deploying SAP SuccessFactors Performance & Goals, Employee Central, Onboarding, and Recruiting to standardize HR operations across business units, cost centers, and locations.

SAP SuccessFactors, working with partner Blueprint Technologies, implemented a unified, cloud HR suite that automated transactional HR tasks, improved visibility, and streamlined recruitment and performance management. The deployment delivered measurable gains: a 90% faster hiring process, 75% reduction in bias through standardized processes, and a 100% completion rate for individual performance reviews, along with higher employee engagement, productivity, and clearer statutory compliance.

Subex

Mohan Sitharam

Chief People Officer