Case Study: Discovery Consulting improves invoice and close times with SAP S/4HANA Cloud Public Edition from SAP SuccessFactors

Discovery Consulting Setting the foundation for an expanding business with cloud ERP

Discovery Consulting, a Melbourne professional services firm with 50–100 consultants, had outgrown its systems and processes. Disparate, bespoke tools across time, expense, project, and accounting management created manual work and limited visibility, affecting financial closing, sales invoicing, employee experience, and customer experience. To support growth, the company looked for a new ERP solution and had already been using SAP SuccessFactors and other SAP software in its environment.

With SAP SuccessFactors and SAP S/4HANA Cloud Public Edition from SAP, Discovery Consulting simplified and automated key workflows without extensive customization. Sales invoice issuance dropped from 18 days to two, month-end close fell from more than 20 days to workday four, and 90% of bank reconciliation processes are now automated. The company said SAP S/4HANA Cloud Public Edition has helped improve employee and customer experiences and create a foundation for future expansion.

Discovery Consulting

Alistair Elliott

Managing Partner