Case Study: CSS Corporation achieves streamlined global HR and 30% faster appraisals with SAP SuccessFactors

CSS Corp Empowering HR to Effectively Manage Talent Using SAP® SuccessFactors® Solutions

CSS Corporation, a Bangalore‑based high‑tech enterprise offering enterprise IT support with about 5,500 employees, needed to standardize and integrate global HR IT and processes, provide a unified user experience, and better attract, develop, and retain talent. To meet these goals, CSS Corporation selected SAP SuccessFactors solutions (including Recruiting, Onboarding, Performance & Goals, Learning, Compensation, Succession & Development and SAP Jam) deployed with partner Altura.

SAP SuccessFactors was implemented as a hybrid cloud rollout across 16 global centers and went live for all modules within six months, delivering secure role‑based access, integrated performance‑to‑learning workflows, and consolidated recruitment processes. The solution reduced appraisal cycle time by 30% (from 30 to 21 days), moved goal tracking online for 60% of employees within six months, improved collaboration and transparency, and helped CSS Corporation strengthen staff skills and customer satisfaction.

CSS Corporation

Srinivas Anappindi

Senior Vice President and CIO