Case Study: Telekom Slovenije achieves an agile, growth-focused workforce with SAP SuccessFactors

Creating an Agile Workforce to Support Growth with SAP SuccessFactors Performance & Goals

Telekom Slovenije, a leading Slovenian telecommunications provider, faced the challenge of integrating newly acquired companies and modernizing talent management to remain competitive and drive innovation. To simplify and harmonize performance management and focus employees on customer-oriented targets, Telekom Slovenije selected SAP SuccessFactors, implementing the SAP SuccessFactors Performance & Goals solution to create a single, transparent view of its talent pool.

Using SAP SuccessFactors, Telekom Slovenije simplified HR processes, aligned employee targets with corporate objectives, and strengthened collaboration across the organization. The deployment led to measurable impact: 96% of employees now have defined performance and development goals and 80% of staff rate cooperation and communication as very high, enabling better talent and commercial decisions based on predefined KPIs; Telekom Slovenije also plans to expand with additional SAP SuccessFactors modules for succession, analytics, and recruiting.

Telekom Slovenije

Rok Zupancic

Head of Human Resources Management