SAP SuccessFactors
741 Case Studies
A SAP SuccessFactors Case Study
Centuri Construction, a North American gas and electric infrastructure services provider with more than 8,500 employees, faced paper-based recruiting, fragmented HR and learning, complex union/nonunion compensation, and limited mobile access for field workers. To modernize HR and attract tech-savvy talent, Centuri engaged SAP SuccessFactors, implementing solutions including Employee Central, Recruiting, Onboarding, Learning, Performance & Goals, Compensation, plus Qualtrics EmployeeXM and SAP U.S. Benefits Administration by Benefitfocus.
Using SAP SuccessFactors, Centuri centralized HR on a single cloud platform integrated with SAP S/4HANA, automated hiring and onboarding, enabled mobile self-service learning and continuous performance management, and simplified compensation administration. Results include 99% automation of hiring/onboarding, 90% of new hires reporting they had everything they needed on day one, the compensation team handling 99% of annual system changes, expanded on-demand learning, and roughly $80,000 in annual savings — clear, measurable impact from SAP SuccessFactors.
Rishona Harris
Director, Talent Acquisition and Development