Case Study: Brookshire Grocery Company achieves $200K+ savings and faster, compliant digital training with SAP SuccessFactors

Brookshire Grocery Company Saving Big through Digital Training with SAP SuccessFactors Solutions

Brookshires Grocery Company faced mounting competitive pressure in the retail grocery market and needed to upskill and retain staff while cutting the high costs and logistical burdens of classroom-based training. The company sought a digital learning approach that would ensure regulatory compliance, engage employees, and support rapid store growth without escalating training expenses.

Working with SAP SuccessFactors (plus partner 3D Results), Brookshires implemented SAP SuccessFactors Learning and the SAP Jam platform to create the Learn online training center, converting six instructor-led courses to e‑courses and digitizing compliance tracking. The SAP SuccessFactors solution enabled more flexible, trackable training — saving over $200,000, supporting 1.4 million course completions since launch, increasing awarded “degrees” by 800%, and onboarding 600 new employees for 25 stores in six weeks while improving compliance and talent development.

Brookshires Grocery Company

Ginger McCullough

Vice President of Training and Change Management