Case Study: Brooks Brothers achieves unified global HR and improved employee engagement with SAP SuccessFactors

Brooks Brothers Moving Fashion Forward on a Global Scale with SAP SuccessFactors Solutions

Brooks Brothers, the 5,500-employee global luxury retailer, needed to manage and accelerate growth while ensuring compliance across its manufacturing, retail, and corporate talent pools and to establish a single system of record and a stronger performance culture. To meet those challenges, Brooks Brothers selected SAP SuccessFactors and deployed cloud-based solutions including SAP SuccessFactors Employee Central, Performance & Goals, and Onboarding (with IBM Global Services as implementation partner) to give managers and employees direct access to critical HR information.

SAP SuccessFactors delivered a unified, cloud HR platform—rolling out Employee Central plus Performance & Goals and Onboarding—which reduced administrative workloads and gave leaders deeper insight into talent. The implementation produced improved employee sentiment and engagement, higher team productivity and longer tenures, a clearer talent picture for better role placement, and an on-time, in-budget global rollout; Brooks Brothers is planning to add SAP SuccessFactors Recruiting next.

Brooks Brothers

Justin Watras

Director of Talent Management and Organizational Effectiveness