Case Study: Raiffeisen Bank International achieves agile workforce planning and unified analytics with SAP SuccessFactors

Boosting Workforce Planning Capabilities and Data Analytics with SAP Solutions

Raiffeisen Bank, a Vienna‑based retail and corporate bank with €10.07 billion in revenue and 44,000 employees, faced fragmented HR and planning processes, heavy manual calculations, and difficulty aligning data from SAP and third‑party sources. To address these challenges the bank turned to SAP SuccessFactors, implementing SAP SuccessFactors Employee Central as part of a broader stack that included SAP Analytics Cloud for planning and SAP S/4HANA to centralize people data and reporting.

Using SAP SuccessFactors Employee Central alongside SAP Analytics Cloud and S/4HANA (with partner Flexso), Raiffeisen Bank consolidated data into a single analytics platform, automated critical tasks, and decentralized planning so cost‑center owners can run scenario simulations quickly. The SAP SuccessFactors‑led solution reduced manual work and error risk, improved cross‑enterprise communication and efficiency, increased scalability, and enabled near‑real‑time workforce planning and forecasting.

Raiffeisen Bank

Matthias Loidolt

Delivery Manager in Agile Delivery Accounting and HR