Case Study: Zinus boosts employee engagement and automates global HR operations with SAP SuccessFactors HXM Suite

Boosting Employee Engagement by Establishing Global HR Operations in the Cloud Using SAP® SuccessFactors® HXM Suite

Zinus, a 4,000-employee mattress and furniture company, struggled with disparate HR systems across its Korea headquarters and manufacturing sites in the United States, China, and Indonesia, relying on manual HR processes, limited data visibility, and difficulty aligning employee goals. To modernize its global HR operations, Zinus selected SAP SuccessFactors and the SAP SuccessFactors HXM Suite (including Employee Central, Onboarding, Performance & Goals, Recruiting, and Learning) with Doosan as implementation partner.

SAP SuccessFactors delivered a single cloud-based global HR instance with native integration across talent processes and DocuSign electronic signatures, automating 100% of manual HR processes and establishing one global instance serving multiple geographies. As a result, Zinus achieved standardized HR processes, improved recruitment and onboarding experiences, better HR data visibility, and operational efficiencies that enabled a consistent global talent management strategy.

Zinus

Kim Kihun

IT Team Lead