Case Study: McGrathNicol achieves a smooth, rapid deployment and improved productivity with SAP SuccessFactors

Achieving a Smooth Deployment with SAP® Preferred Success

McGrathNicol, a 300‑employee professional services firm in Brisbane, engaged SAP SuccessFactors to address cumbersome spreadsheet-driven reporting, inflexible project billing, and manual workflows for onboarding, timesheets, expense claims and client billing. The engagement included deployment of SAP S/4HANA Cloud and SAP Concur, supported by SAP Preferred Success services to provide proactive guidance and safeguard checks for a smooth go‑live.

SAP SuccessFactors’ support through SAP Preferred Success helped implement the cloud ERP and expense solutions with minimal disruption, fast user adoption, and streamlined workflows. As a result McGrathNicol achieved reduced time to value, lower administrative effort for client‑facing staff, and improved employee productivity thanks to easier access to information and more flexible project and billing options.

McGrathNicol

Brendan Tanner

Head of Finance