Case Study: Distribuidora Dekafarma achieves scalable, cloud-based distribution and full traceability with SAP SuccessFactors

A prescription for cutting-edge drug distribution via

Distribuidora Dekafarma, a 250-employee pharmaceutical wholesaler in Mérida, México, faced rapid expansion needs and sought a growth-oriented, scalable ERP to modernize processes, streamline logistics, picking and warehouse operations, and provide a consolidated cloud-based system for remote access during pandemic lockdowns. They engaged SAP SuccessFactors and implemented SAP Business One® (with partners Tesselar / Grupo Consultores) to address these challenges.

SAP SuccessFactors delivered a cloud-based SAP Business One® solution that automated operations, simplified financial reporting and regulatory compliance, and provided 24/7 access for full process monitoring. The implementation improved warehouse traceability (faster batch-number and expiration-date recording), reduced waste from expired products, enabled fully electronic ordering and invoicing that grew the customer portfolio, and accelerated purchasing and picking workflows — yielding clear operational efficiency and accessibility gains.

Distribuidora Dekafarma

Humberto Pantoja

Managing Director