Case Study: Chuden CTI achieves a standardized IT landscape and improved workforce visibility with SAP SuccessFactors

How Chuden CTI introduced standardized, consistent processes based on best practices using SAP S/4HANA Cloud, SAP SuccessFactors solutions, and SAP Concur solutions

Chuden CTI Co. Ltd., the IT subsidiary of Chubu Electric Power Co. Inc., faced a highly customized IT landscape that hindered standardized development, maintenance, and group-wide digital transformation. To address this, it partnered with SAP SuccessFactors and deployed an integrated SAP suite—including SAP S/4HANA Cloud (public edition), SAP SuccessFactors solutions, and SAP Concur—to standardize processes across HR, finance, and expense management.

SAP SuccessFactors and its SAP solution partners implemented fit-to-standard processes, paperless approval workflows, and improved data links for financial analysis while upskilling staff through joint training. The rollout cut hours for expense reimbursement by ~50%, shortened the monthly closing period by 33% to two days, increased workforce visibility for better training and deployment, and certified more than 50 IT engineers.

Chuden CTI

Takeshi Nomura

Senior Managing Executive Officer