Case Study: FC Bayern Munich achieves digitalized HR and an empowered workforce with SAP SuccessFactors

how FC Bayern digitalized and integrated HR processes using SAP SuccessFactors HXM Suite, simplifying report generation and optimizing workforce planning and analytics

FC Bayern Munich, one of the world’s most successful football clubs, faced fragmented, time-consuming HR processes built on spreadsheets and lacked secure, mobile self‑service for employees and managers across Munich, New York, Shanghai, and Bangkok. To modernize recruiting, performance management, employee self‑service and future needs like onboarding, compensation, learning, succession and leadership development, FC Bayern Munich selected SAP SuccessFactors and its cloud-based HXM Suite.

SAP SuccessFactors implemented its HXM Suite — including Employee Central, Recruiting, and Performance & Goals — to digitalize and unify HR processes and data. The deployment enabled 100% of employees with digital HR experiences (including nonoffice staff via the SAP SuccessFactors Mobile app), reduced time spent on manual HR tasks, and simplified report generation for better workforce planning and analytics, delivering faster, more strategic HR operations for FC Bayern Munich.

FC Bayern Munich

Julia Willer

Head of HR