Case Study: DZ BANK achieves 24x7 HR access and improved employee experience with SAP SuccessFactors

How DZ BANK supports employees however they work with SAP SuccessFactors solutions

DZ Bank, the central institution for Germany’s cooperative financial network, faced rising demand for hybrid and flexible work models and needed to give employees anytime, anywhere access to HR services while cutting manual, paper-based administration. To modernize the employee experience and automate HR processes, DZ Bank turned to SAP SuccessFactors, deploying the SAP SuccessFactors Human Experience Management Suite alongside SAP Services and Support.

SAP SuccessFactors, together with partner HRMNY, delivered a custom “myHR” self-service portal integrated via SAP Business Technology Platform, creating a 24x7 central hub for HR processes. The solution drove measurable impact — more than 1 million access logins in the first five months, streamlined, paperless workflows, improved employee satisfaction and data visibility — and DZ Bank plans to expand with additional SAP SuccessFactors modules.

DZ Bank

Dominik Kaiser

Department Head HR Administration & Service