Case Study: Zalando achieves 10x financial processing capacity with SAP HANA

Supporting the Demands of a Business Transformation with SAP HANA

Zalando SE, Europe’s leading online fashion platform, transformed from a web retailer into a multi‑product marketplace that dramatically increased billing and financial transactions. Its SAP contract accounts receivable/payable (FI‑CA) system was posting 750,000–850,000 documents per day and growing rapidly, so Zalando needed a smart data strategy and far greater processing capacity to support new platform services.

Zalando migrated its FI‑CA instance from Oracle to the SAP HANA platform (after a PoC and fixes to custom code), becoming the first customer to run FI‑CA on HANA and a finalist for an SAP HANA Innovation Award. The move delivered at least a 10× increase in processing capacity, 40× faster dunning runs, a 25% reduction in invoice processing time, real‑time handling of hundreds of millions of documents, faster month‑end closes, no runtime issues, and improved employee and customer satisfaction.

Zalando

Martina Hilzinger

Head of SAP Competence Center