Case Study: ITERGO Informationstechnologie GmbH achieves automated, near-zero-downtime IT administration with SAP HANA

Simplifying and Automating IT Administration with SAP Landscape Management

ITERGO, the IT service provider for the ERGO Group with about 1,400 employees supporting ~50,000 users, needed to modernize a complex SAP landscape to support SAP HANA and S/4HANA Finance, meet IFRS 9 requirements, and simplify lifecycle tasks. The main challenge was automating administration, patches, updates and audit-ready documentation across heterogeneous environments while maintaining high availability and fast response to changing business needs.

Working with SAP partner beON, ITERGO implemented SAP Landscape Management on a multitenant SAP HANA architecture, using Red Hat Satellite and GitLab for provisioning and configuration. The solution automated provisioning, near-zero-downtime maintenance, failover and disaster recovery, and system documentation; as a result, patching and tenant conversions run without interruptions, reporting is 20% faster, transparency, stability and auditability improved, total cost of ownership fell, the project stayed on time and budget, and five staff now manage the entire SAP landscape.

ITERGO Informationstechnologie GmbH

Patrick Erren

Head of Product Solution