Case Study: Salt River Project achieves 5x faster system refreshes and 80% reduction in admin hours with SAP HANA (SAP Landscape Management)

Salt River Project Providing the People of Arizona with Best-Value Water and Power Services

Salt River Project (SRP), a not-for-profit water and electricity provider in Phoenix serving communities across Arizona, struggled with a large SAP HANA–based landscape that required time-consuming, error-prone manual administration. A seven-person IT team spent months coordinating maintenance and a full system refresh took five working days, limiting agility and increasing disruption to the business.

SRP implemented SAP Landscape Management to automate provisioning, mass operations, and provide a centralized performance view. The change cut the complete system refresh from five days to one, reduced system-administration hours by 80%, improved visibility and reliability across 65 systems, and freed IT staff to focus on higher-value projects — with additional optimizations (rolling-kernel switches, near-zero-downtime options) planned to further minimize disruption.

Salt River Project

Aaron Sullivan

BASIS Systems Analyst