Case Study: Trusco Nakayama achieves 86.8% inventory hit rate and 20% higher inventory turnover with SAP HANA

Increasing the Inventory Hit Rate to Over 86% with SAP HANA

Trusco Nakayama, a Tokyo-based wholesale distributor of professional tools and equipment, needed to keep an expanding product range in stock and give customers real-time visibility into availability and pricing so manufacturers and builders could operate without interruption. The company faced the twin challenges of managing over 200,000 in‑stock items across 50 distribution centers and improving sales-force efficiency by making vast amounts of data actionable.

By deploying SAP HANA to analyze three years of sales across its network, Trusco automated replenishment, optimized inventory placement and enabled real-time online price and stock information. The result was a 20% increase in inventory turnover (with only a 7% cost rise), an inventory hit rate of 86.8%, a 10% lift in online orders, much faster inventory optimization, and new cross-sell and sales tools that boosted customer satisfaction and sales efficiency.

Trusco Nakayama

Hideki Naoyoshi

General Manager, Information Systems Department