Case Study: IREN gains real-time monitoring of 1,700+ vehicles and 84% faster work-order reporting with SAP HANA

Improving waste life cycle management through Custom Cloud Native Apps

Iren S.p.A., a Reggio Emilia–based multi‑utility (through Iren Ambiente for waste management), needed to scale services, support a shift to pay‑as‑you‑throw billing, and meet regulatory reporting while improving environmental performance. The company lacked real‑time visibility and reliable field data—relying on ex‑post manual checks on small samples—hindering route optimization, rapid responses to issues, and effective fleet and plant monitoring.

Using SAP Business Technology Platform, IREN built cloud‑native apps that ingest millions of IoT signals daily (on‑board units, GPS, RFID, sensors), link them with SAP S/4HANA Waste and GIS, and deliver Geo Map/UI5 dashboards to ~250 users and a Control Room monitoring 1,700+ vehicles. The solution automated work‑order confirmation and reporting, improved service control and decision making, and delivered measurable gains: an expected 5% routing improvement, 84% reduction in lead time for work‑order data extraction and a 90% increase in work‑order checks—plus lower CO2 emissions and readiness for advanced billing models.

Iren

A.Chiussi

Project Lead