Case Study: SA Power Networks achieves 30% higher field crew efficiency and real-time analytics with SAP HANA

How Is Smart Software Helping Make South Australia the Epicenter of Energy Innovation

SA Power Networks, the sole electricity distributor for South Australia serving about 850,000 customers across a 178,000 km2 service area, needed to simplify daily operations and better support remote field crews so staff could make faster, more accurate decisions and maintain high network availability across a vast, dispersed infrastructure.

By deploying SAP Business Suite powered by SAP HANA, the SAP Work Manager mobile app, and SAP Mobile Platform, the utility delivered real‑time analytics and mobile tools to field and office teams, cutting administrative time, speeding inspections and vendor turnarounds, and improving emergency response. Results include a 30% increase in field‑crew efficiency for reclosure inspections, 5% faster processing of 30,000 purchase orders annually, and 99.97% network availability.

SA Power Networks

Chris Ford

Chief Information Officer