Case Study: ISGEC Hitachi Zosen Limited achieves faster delivery of mission-critical equipment with SAP HANA

How Do Touch Screens Get Mission-Critical Equipment to Customers Faster

Isgec Hitachi Zosen Ltd. (IHZL) is a Gujarat‑based manufacturer of mission‑critical equipment for refineries, fertilizer and petrochemical plants, exporting to more than 90 countries. With materials accounting for as much as 70% of project costs, IHZL needed tight control over shop‑floor operations and procurement — manual issue slips and an Oracle‑based system made it hard to track high‑value consumables, delayed production starts by up to 40 minutes, and increased supply‑chain and procurement risk.

Working with KPIT Technologies, IHZL deployed SAP S/4HANA and SAP Fiori touch‑screen apps to deliver real‑time inventory visibility and mobile, role‑based ordering on the shop floor. The result: production now starts within 15–20 minutes, live tracking from requisition to receipt, improved nondestructive testing and quality controls, and measurable gains — a 50% reduction in manufacturing cycle time, 30% shorter order lead times, and 50% faster material requirements planning.

ISGEC Hitachi Zosen Limited

Harbir Singh

Head of Operations