Case Study: The Times Group achieves IT modernization and $4M annual storage savings with SAP HANA

How Did a Digital Transformation Protect the Future of India’s Oldest English-Language Newspaper

Bennett Coleman & Company Ltd (The Times Group), publisher of The Times of India and India’s largest media conglomerate, faced an aging, highly customized IT stack that constrained innovation and threatened the long-term viability of its newspapers. The group launched a digital transformation to modernize legacy infrastructure, reduce costs, and free resources to focus on new media opportunities.

Partnering with SAP Enterprise Support, Bennett Coleman migrated to SAP Business Suite on SAP HANA and implemented SAP SuccessFactors and other SAP solutions, using continuous quality checks and Expert Chat for support. The transformation automated key finance, HR, supply‑chain and procurement processes, upskilled internal teams, cut storage costs by about $4 million/year, reduced help‑desk calls and saved roughly Rs 1 crore (~$130,000) annually, while resolving 57% of incidents in real time.

The Times Group

Rajeev Batra

Chief Information Officer