Case Study: SaskTel achieves streamlined, faster SAP S/4HANA upgrade preparation with SAP HANA

How Can the Right Tools and Guidance Smooth an Upgrade to the Latest ERP Software

Saskatchewan Telecommunications Holding Corporation (SaskTel), the province’s leading information and communications provider serving nearly 1.4 million customer connections, set out to upgrade its ERP to SAP S/4HANA as part of a broader digital-transformation effort. To build a robust business case and avoid costly surprises, the company needed expert guidance, clear upgrade prerequisites, and the right tools to assess compatibility, custom code, and impacts on SAP Fiori apps.

Working remotely with SAP Enterprise Support and the Enterprise Support Advisory Council, SaskTel used webinars, live demos, the Software Upgrade Manager, simplification-item checks, custom-code analysis, and reporting tools like the “what’s new” viewer and Pathfinder report to plan the migration. The support shortened preparation time, clarified HANA and migration issues, surfaced value-driving opportunities, and left the team more confident and ready to proceed with the upgrade.

SaskTel

Paul Singh

Senior Architect – Business Transformation, Information Systems