Case Study: Boston Scientific achieves 45% reduced operational workload and real-time inventory visibility with SAP HANA

Empowering Staff with the Insight and Tools to Do More Through Digital Transformation

Boston Scientific, a global medical-device manufacturer, needed to modernize manual inventory and order-management processes in Mexico and Colombia that were causing errors, long processing times and slow integrations with its ERP. The company sought an industry cloud solution that would fully integrate with SAP S/4HANA to digitize consignment and order workflows and support growth without adding staff.

Using FactR’s SmartConsignment and SmartOrders integrated with SAP S/4HANA, Boston Scientific automated order-to-cash and inventory control, adding real-time visibility and secure settlement. The rollout delivered 100% workflow digitalization and zero invoicing errors, reduced inventory by 25% and operational workload by 45%, freed sales and clinical staff to spend 50% more time with patients, and boosted customer loyalty by 35%, with plans to expand across Latin America.

Boston Scientific

Andres Eduardo Posada

Supply Chain Manager