Case Study: Toyota achieves 50% lower integration costs and 30% faster time-to-market with SAP HANA Cloud

Creating More Innovative Mobility Solutions with Integrated SAP® Solutions

Toyota Motor Corporation Australia (TCMA) needed a scalable way to manage the Lexus extended loyalty program and improve customer and employee experiences, but faced complex, disparate processes across its SAP ERP and multiple third‑party systems. The business also wanted an intuitive, real‑time dashboard for staff and smoother, faster interactions for customers.

TCMA partnered with Bourne Digital to build an integrated solution on SAP Business Technology Platform, using SAP Integration Suite, SAP HANA Cloud, SAP Business Application Studio, SAP Business Rules, SAP Cloud Portal and SAPUI5 to connect lead‑to‑cash and source‑to‑pay processes and deliver a single entry point for applications. The result was a unified IT landscape with automated end‑to‑end dealer and customer transactions, streamlined account management, real‑time dashboards and faster rollout—achieving a 50% reduction in integration costs and 30% quicker time to market.

Toyota

Krishna Patil

Solution Architect