Case Study: Dickinson & Associates achieves scalable growth and improved resource visibility with SAP HANA

Achieving Better Business Outcomes with SAP S/4HANA Professional Services Cloud

Dickinson & Associates is a Chicago-based professional services firm (about 160 employees) that has provided SAP-focused IT and business consulting since 1998. Rapid growth exposed limitations in its disparate, homegrown internal systems: they couldn’t scale, made profitability and resource visibility labor-intensive, and the company wanted to avoid additional hardware or building new bespoke solutions.

Dickinson implemented SAP S/4HANA Professional Services Cloud, gaining a scalable, prescriptive platform with regular updates. The cloud solution delivered real-time business visibility, improved resource scheduling and mobile time reporting, reduced IT costs, and enabled the firm to hire more consultants and better support clients — increasing revenue while spending less on IT.

Dickinson & Associates

Don Dickinson

President