Case Study: Global Pharmaceutical Company achieves scalable, unified external workforce management and real-time visibility across 17 countries with SAP Fieldglass

SAP Fieldglass Provides Vast Scalability, Key Integrations and Simplified Processes

A global pharmaceutical company with tens of thousands of employees was managing external workers across three highly customized, country-specific systems that couldn’t scale or extend across borders. Facing strict intellectual property and compliance requirements, the company needed a unified, secure global solution to engage contingent labor, Statements of Work and worker profiles while simplifying and automating management processes.

The company chose SAP Fieldglass for its proven global expertise, ERP-integration experience and scalable platform, and launched across 17 countries simultaneously. The deployment standardized processes, delivered real-time workforce visibility, automated onboarding/offboarding, mitigated risk, and became the largest worker-profile management engagement in the industry, with ongoing expansion planned.