Case Study: Red Hat achieves lower costs and greater visibility in contingent workforce management with SAP Fieldglass

Reducing the Cost and Complexity of Managing a MissionCritical Contingent Workforce

Red Hat, the world’s leading provider of open‑source solutions, depended on a large contingent workforce but faced fragmented, manual processes across departments and regions, a wide pool of vendors with inconsistent billing and conversion rules, and no centralized visibility into spend, headcount, or supplier performance.

To address this, Red Hat deployed SAP Fieldglass Contingent Workforce Management with Monument Consulting as its MSP, completing rollout in 90 days and implementing a market rate‑card, centralized workflows, consolidated invoicing, and automated onboarding. The solution delivered millions in savings (including a reported 7–10% lower rates for contractors), faster hires with time‑to‑fill at or below 30 days, improved onboarding, and 92% hiring‑manager satisfaction.

Red Hat

Jennifer Dudeck

Senior Vice President, Chief People Officer